With the COVID-19 pandemic continuing to spread around the world, industries from various sectors have taken unprecedented but necessary measures aimed at continuously delivering services while protecting the welfare of employees.
ADEC Innovations, for its part, has focused on maintaining critical services for customers while prioritising the safety and welfare of its staff. In line with ADEC’s Business Continuity Management (BCM) plans, we have established a fast-paced and flexible plan of action to adjust to this new reality.
Work-from-home arrangements have been made available, especially to those working on critical operations for clients who have agreed with this business continuity approach. This set-up is supported by systems and mechanisms designed for effective telecommuting as an essential aspect of protecting services.
On-site employees managing the backbone of our operations have also been provided accommodation and transport arrangements in compliance with the strict community quarantine controls imposed by the government. Additionally, adherence to rigorous safety, cleanliness, and social distancing directives by local authorities were enforced in our operations centres, across our various locations.
We continue to closely monitor the global and local developments on COVID-19 through hands-on leadership, with particular emphasis on enabling various task forces to create an informed employee base.
In the coming days, we will be focusing on ensuring the security of our operations, as well as strictly maintaining the continuity of execution of our services.
This transition has been challenging for management and employees, but, thanks to everyone’s hard work, we have been able to implement our service recovery plan successfully.
As the world continues to deal with the growing threat of COVID-19, ADEC Innovations wishes to assure our stakeholders that we remain steadfast in our commitment to address the needs of clients and staff during this challenging time.